Enhance your triage and decision-making for common presentations seen in general practice. Suitable for practice nurses, community nurses, pharmacists and allied health professionals. Aims This course focuses on ten common symptoms presenting in general practice and how to assess and manage patients safely. Refresh and update your knowledge in a supportive, interactive learning environment. Objectives...
This advanced session is aimed at HRT prescribers, GPs and Advanced Practitioners. This is not suitable for general practice nurses. Aims & Objectives This interactive webinar will help to build confidence for those with some experience of prescribing HRT to know what you can do as well as what you should not be offering, in a...
Handling data breaches and subject access requests (SARs) can be complex, time-consuming, and frustrating. This webinar is designed for Practice Managers and senior administrators working in General Practice, offering practical guidance to manage these challenges confidently and proactively. The session also explores how SARs and data breaches can be interconnected, particularly when patients raise concerns...
This session is designed to ensure all staff maintain their clinical skills in respect of Basic Life Support (BLS), Cardio Pulmonary Resuscitation (CPR), Automatic External Defibrillation (AED) and the treatment of Anaphylactic reactions that may occur in the healthcare environment. This session will not involve any hands on experience as it is being run on...
This is a multi-day event. Day 1 - Tuesday 17 November 2026 Day 2 - Wednesday 18 November 2026 Please ensure you are able to attend all the above dates before booking. Introduction This training is aimed at Practice Nurses who are new to providing immunisations and will be providing the full range of childhood and adult...
This session is for all clinicians who undertake patient consultations. Aims Saying no to patients is something most clinicians wrestle with - after all, we were trained to be helpful and try to solve problems and saying can feel wrong. But sometimes patient expectations are unrealistic and we need to help them to set appropriate...
This session is designed for practice managers and patient engagement/liaison roles within general practice. Aims Looking to get your Patient Participation Group (PPG) back up and running? Maybe you need to start from scratch? This ideas-packed session looks at ways to grow, inspire, communicate and get the most from your practice PPG. Objectives Decide what...
This course is designed for new and developing reception and administrative staff working in GP practices and primary care teams. It will help delegates understand the role of GP reception, how general practice works, and how reception teams support safe, effective and compassionate patient care. The programme introduces the structure of the local NHS including ICBs,...
