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DTSTART;TZID=Europe/London:20260326T093000
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DTSTAMP:20260424T175426
CREATED:20251209T162820Z
LAST-MODIFIED:20251209T162820Z
UID:10000291-1774517400-1774521000@bswtraininghub.nhs.uk
SUMMARY:How to Handle Conversations with Patients on Social Media
DESCRIPTION:This session is beneficial for any staff in general practice responsible for social media. \nAims\nAngry online comments\, Facebook Groups\, trolls\, words to put shivers down any Practice Manager’s spine. This ‘general practice exclusive’ session explores the reasons behind negative patient comments together with practical\, tried and tested techniques to handle a range of patient comments made on your social media channels. \nObjectives\n\nUnderstand why people complain online but why this is helpful to your practice\nLearn how to spot what type of comment you’re dealing with and how to respond to it\nLearn how you can help ‘spectator’ patients at the same time when you respond\nDiscover the safety features you can use and other tactics for handling the most trickiest of comments\nUnderstand the difference in approach when it comes to comments on your Facebook Pages vs other online forums such as Facebook Groups.\n\nContent\n\nWhy patients complain online\nTypes of comments and how to respond\nManaging your audience\nPractical techniques for handling tricky comments\nSafety tools\nPages vs. Groups – what’s different?
URL:https://bswtraininghub.nhs.uk/event/how-to-handle-conversations-with-patients-on-social-media/
LOCATION:Zoom
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ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260325T093000
DTEND;TZID=Europe/London:20260325T160000
DTSTAMP:20260424T175426
CREATED:20251209T161312Z
LAST-MODIFIED:20251209T161312Z
UID:10000290-1774431000-1774454400@bswtraininghub.nhs.uk
SUMMARY:Introduction to Cardiovascular Disease (CVD) for HCAs
DESCRIPTION:This course has been designed for those HCAs supporting Long Term Condition reviews in relation to cardiovascular disease and hypertension. The day will offer an insight into vascular disease and the management of related conditions including hypertension. There will be focus on health promotion and change management to support the patient in self-care and the HCA will be competent to manage the consultation with a greater understanding of the relevance  of data collection and how this impacts on the future health planning. \nObjectives\nThe objectives of this live-online\, trainer led session are to: \n\nHave an appreciation of cardiovascular disease as an ‘umbrella’ term\nAccurately record a BP or ECG\nHave knowledge of CVD risk factors and when to escalate to a clinician\nBe able to support the patient with disease management\nRecognise ‘red flags’ and know when to refer to a clinician\nAccurately complete data templates for QoF\n\nContent\nDuring this session we will be covering: \n\nA&P of the heart\nWhat is CVD?\nRecording a blood pressure\nThe annual review\nThe value of blood tests\nECG recording\nResources and guidelines
URL:https://bswtraininghub.nhs.uk/event/introduction-to-cardiovascular-disease-cvd-for-hcas/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2025/12/Logo-JPEG-2019-Smaller-28.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260324T093000
DTEND;TZID=Europe/London:20260325T160000
DTSTAMP:20260424T175426
CREATED:20251209T160135Z
LAST-MODIFIED:20251209T160135Z
UID:10000288-1774344600-1774454400@bswtraininghub.nhs.uk
SUMMARY:Introduction to Vaccinations and Immunisations 2 Days
DESCRIPTION:This is a multi-day event. \n\nDay 1 – 24 March 2026\nDay 2 – 25 March 2026\n\nPlease ensure you are able to attend all the above dates before booking. \nIntroduction\nThis training is aimed at Practice Nurses who are new to providing immunisations and will be providing the full range of childhood and adult immunisations covered in the routine UK schedules.  It will provide nurses with the latest guidance on national immunisation programmes\, anaphylaxis and demonstrate the tools and resources available to manage common incidents and educate patients. Foundation training and updates are tailored to suit the requirements of the delegates to their specific area of practice and the vaccine(s) that they deliver. \nObjectives\nDuring this session we will cover: \n\nCurrent issues in immunisation\nRecent epidemiology of vaccine preventable disease\nAny changes to vaccine recommendations or national policy\nUpdate on vaccine ordering\, storage and administration\nAny changes to legislation relevant to vaccination\nReview of current practice\, recent vaccine incidents and identification of areas for improvement\n\nWe will also look at baby imms\, and where appropriate HPV/Shingles and other routine vaccines \nPrevious Delegate Feedback\n“I really liked having advice on accessing additional information. Great group interaction to learn from other clinicians experiences and knowledge.”
URL:https://bswtraininghub.nhs.uk/event/introduction-to-vaccinations-and-immunisations-2-days/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2025/12/Logo-JPEG-2019-Smaller-26.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
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DTSTART;TZID=Europe/London:20260324T093000
DTEND;TZID=Europe/London:20260324T163000
DTSTAMP:20260424T175426
CREATED:20260211T102708Z
LAST-MODIFIED:20260212T103001Z
UID:10000321-1774344600-1774369800@bswtraininghub.nhs.uk
SUMMARY:Safeguarding Vulnerable Adults (Level 3 for Nurses & GPs in Primary Care) 👨👩‍🦰
DESCRIPTION:This workshop is suitable for: Nurses & GPs. \nOverview: \nAs professionals you frequently work with people in their moments of greatest need\, witness health and social inequalities which have a direct effect on the lives of the people you care for. The sensitivity to personalisation is particularly relevant to adult safeguarding. Safeguarding is everyone’s responsibility. \nOutcomes: \nThis one-day workshop has been designed around the knowledge and competency requirements for Safeguarding Level 3 (as detailed in the Intercollegiate Document 2019) and will cover the following: \n\nTo know how to communicate effectively with adults\, & to know how to ensure that they have the opportunity to participate in decisions affecting them as appropriate to their age & ability\nTo know how to contribute to/formulate & communicate effective management plans for adults who have been maltreated within a multidisciplinary approach\nTo know how to ensure the processes & legal requirements are appropriately undertaken\, where relevant to role\nTo know how to assess training requirements & contribute to departmental updates\nTo know how to deliver & receive supervision within effective models of supervision &/or peer review\nTo know how to\, (where relevant to role) appropriately contribute to Practice Reviews\nDraws on professional knowledge of what constitutes adult abuse\, harm or neglect to support others in fulfilling their adult safeguarding duties\nUndertakes capacity assessments within the framework of the relevant legislation\nDiscusses the situation with the person\, documents & reports concerns\, recording the wishes & views of the adult at risk.\nUnderstands purpose & process of case reviews & lessons learnt.\nAttends relevant multidisciplinary meetings to present supporting evidence within relevant information sharing protocols.\nWorks with other professionals & agencies\, with adults & their families where there are safeguarding concerns in risk management & protection.\nUndertakes clinical supervision & provides support for other staff\n\nContent: \n\nSafeguarding legislation – the Framework\nSix principles approach\nMaking safeguarding personal\nCategories of Adult Abuse\nWhat to do if there are concerns about adult abuse\, harm and neglect\, including local policies and procedures\nThe importance of co-operation\, sharing information (including the consequences of failing to do so)\nAwareness of the relevance and impact of mental capacity legislation in adult safeguarding\nThe impact of abuse\, harm and neglect on personal identity\nThe legal\, professional\, and ethical responsibilities\nBest practice in documentation\, record keeping\, and data protection issues in relation to information sharing for safeguarding purposes\nThe guidance related to participation in safeguarding enquiries and reviews\nThe professional duty to report crime in line with organisational and professional guidance
URL:https://bswtraininghub.nhs.uk/event/safeguarding-vulnerable-adults-level-3-for-nurses-gps-in-primary-care/
LOCATION:Zoom
ATTACH;FMTTYPE=image/png:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/02/Safeguarding-Vulnerable-Adults-level-3-Logo.png
ORGANIZER;CN="Network for Practices":MAILTO:admin@networkforpractices.co.uk
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