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DTSTART;TZID=Europe/London:20261111T093000
DTEND;TZID=Europe/London:20261111T123000
DTSTAMP:20261007T160738Z
CREATED:20261007T160738Z
LAST-MODIFIED:20261007T160738Z
UID:10000370-1794389400-1794400200@bswtraininghub.nhs.uk
SUMMARY:Advanced Menopause Masterclass - For GPs & AHPs
DESCRIPTION:This advanced session is aimed at HRT prescribers\, GPs and Advanced Practitioners. This is not suitable for general practice nurses. \nAims & Objectives\nThis interactive webinar will help to build confidence for those with some experience of prescribing HRT to know what you can do as well as what you should not be offering\, in a primary care setting. \n\nAre you already an HRT prescriber and want to ensure you are up to date?\nDo you have a sound understanding of the basics of menopause care and prescribing HRT and want to build on this?\nDo you need help with more complex patients?\nDo you want to feel more confident when counselling patients?\n\nIf you answered YES to any of the above then this webinar is for you! \nContent\nDr Camilla Janssen talks to Dr Sarah Gray\, a menopausal specialist\, as they delve into the world of menopause. They will discuss in more detail\, some of the finer points around HRT and menopause\, unpicking some of the latest evidence and guidelines\, to ensure that we are up to date with our current prescribing and information in this area. \nThe webinar will use a case-based format to cover points such as: \n\nManaging patients who are medically complex\nCounselling patients who have had cancer\nManaging unscheduled bleeding\nLatest controversies\nWhat to do when the standard regime’s do not seem to work\n\nPrevious Delegate Feedback\n” Excellent speaker\, highly relevant content with case-based discussions and lots of practical hints and tips”
URL:https://bswtraininghub.nhs.uk/event/advanced-menopause-masterclass-for-gps-ahps/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-14.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261112T093000
DTEND;TZID=Europe/London:20261112T113000
DTSTAMP:20261007T161501Z
CREATED:20261007T161501Z
LAST-MODIFIED:20261007T161501Z
UID:10000372-1794475800-1794483000@bswtraininghub.nhs.uk
SUMMARY:Data Breaches\, Subject Access Requests and Redaction
DESCRIPTION:Handling data breaches and subject access requests (SARs) can be complex\, time-consuming\, and frustrating. This webinar is designed for Practice Managers and senior administrators working in General Practice\, offering practical guidance to manage these challenges confidently and proactively. The session also explores how SARs and data breaches can be interconnected\, particularly when patients raise concerns about inappropriate access to their records via apps or portals. \nAims\nTo equip attendees with the knowledge and tools to manage data breaches and subject access requests effectively\, in line with legal and regulatory requirements. \nObjectives\nBy the end of the session\, participants will: \n\nUnderstand the legal framework (including an update of the changes to the management of SARs by the Data (Use and Access) Act 2025) surrounding data breaches and SARs.\nBe able to identify and respond to breaches appropriately.\nImplement effective procedures to manage SARs\, including complex cases.\nDevelop proactive strategies to reduce the likelihood of breaches and improve response processes.\n\nContent\nUsing realistic scenarios\, the session will cover: \n\nIdentifying and assessing a data breach.\nManaging and reporting breaches to regulators and affected individuals.\nHandling complex subject access requests\, including those linked to breaches.\nPractical tips for improving policies and procedures to prevent breaches and streamline SAR handling.\n\nPrevious Delegate Feedback\n“Very clear explanations given and and good examples to help explain” \nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/data-breaches-subject-access-requests-and-redaction/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-16.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T093000
DTEND;TZID=Europe/London:20261117T113000
DTSTAMP:20261007T161753Z
CREATED:20261007T161753Z
LAST-MODIFIED:20261007T161753Z
UID:10000373-1794907800-1794915000@bswtraininghub.nhs.uk
SUMMARY:Basic Life Support\, AED & Anaphylaxis - Virtual Training for All Staff
DESCRIPTION:This session is designed to ensure all staff maintain their clinical skills in respect of Basic Life Support (BLS)\, Cardio Pulmonary Resuscitation (CPR)\, Automatic External Defibrillation (AED) and the treatment of Anaphylactic reactions that may occur in the healthcare environment. \nThis session will not involve any hands on experience as it is being run on line via Zoom. \nThe Tuition is in line with the Resuscitation Council 2021 Guidelines as modified by any statements relevant to Primary Care issued by the Resuscitation Council at the time of the training. \nThis Basic Life Support training meets the Skills for Health’s UK Core Skills Training Framework (CSTF) at Level 2 for Basic Life Support. \nContent\n\nAn introduction to basic life support (BLS)\nWhy basic life support in the community and primary care settings is important\nThe Basic Life Support chain of survival\nDRABC approach to Basic Life Support/Cardio Pulmonary Resuscitation (CPR)\nAdult Basic Life Support\nThe Resuscitation Council (UK) adult basic life support algorithm – (Guidelines 2021)\nThe Resuscitation Council (UK) approach to Infant and Child Basic Life Support in Primary Care and community settings by use of the “paediatric modifier” to the adult Basic Life Support protocols.\nUse of the recovery position\nHow to deal with an airway obstruction by a foreign body (Choking)\nAn introduction to and use of automated external defibrillators (AEDs)\nThe Resuscitation Council (UK) automated external defibrillators (AED) algorithm\nDo not Attempt Cardiopulmonary Resuscitation (DNACPR) orders\nRecognising the deteriorating patient\, ABCDE assessment\, and simple interventions\nThe National Early Warning Score (NEWS) system\nPatient Handover using SBAR\nWhere to get additional information and support about basic life support\n\nPrevious Delegate Feedback\n“Thank you\, a very straightforward and good revision. Especially good demo films and graphics” \nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/basic-life-support-aed-anaphylaxis-virtual-training-for-all-staff/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-17.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261117T093000
DTEND;TZID=Europe/London:20261218T160000
DTSTAMP:20261007T160906Z
CREATED:20261007T160906Z
LAST-MODIFIED:20261007T160906Z
UID:10000371-1794907800-1797609600@bswtraininghub.nhs.uk
SUMMARY:Introduction to Vaccinations and Immunisations 2 Days
DESCRIPTION:This is a multi-day event. \n\nDay 1 –  Tuesday 17 November 2026\nDay 2 –  Wednesday 18 November 2026\n\nPlease ensure you are able to attend all the above dates before booking. \nIntroduction\nThis training is aimed at Practice Nurses who are new to providing immunisations and will be providing the full range of childhood and adult immunisations covered in the routine UK schedules.  It will provide nurses with the latest guidance on national immunisation programmes\, anaphylaxis and demonstrate the tools and resources available to manage common incidents and educate patients. Foundation training and updates are tailored to suit the requirements of the delegates to their specific area of practice and the vaccine(s) that they deliver. \nObjectives\nDuring this session we will cover: \n\nCurrent issues in immunisation\nRecent epidemiology of vaccine preventable disease\nAny changes to vaccine recommendations or national policy\nUpdate on vaccine ordering\, storage and administration\nAny changes to legislation relevant to vaccination\nReview of current practice\, recent vaccine incidents and identification of areas for improvement\n\nWe will also look at baby imms\, and where appropriate HPV/Shingles and other routine vaccines \nChanges to the Routine Vaccination Schedule\nThe trainer strongly advises all delegates sign up for the Vaccine Update Newsletter. \nPrevious Delegate Feedback\n“I really liked having advice on accessing additional information. Great group interaction to learn from other clinicians experiences and knowledge.” \nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/introduction-to-vaccinations-and-immunisations-2-days-2/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-15.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T123000
DTEND;TZID=Europe/London:20261118T134500
DTSTAMP:20261008T131536Z
CREATED:20261008T131536Z
LAST-MODIFIED:20261008T131536Z
UID:10000374-1795005000-1795009500@bswtraininghub.nhs.uk
SUMMARY:Saying No & Managing Unrealistic Patient Expectations - A course for all clinicians
DESCRIPTION:This session is for all clinicians who undertake patient consultations. \nAims\nSaying no to patients is something most clinicians wrestle with – after all\, we were trained to be helpful and try to solve problems and saying can feel wrong. But sometimes patient expectations are unrealistic and we need to help them to set appropriate boundaries. Furthermore\, increasingly\, with longer and longer waits across every aspect of the health system\, sometimes their expectations are reasonable\, but we simply cannot deliver what they are hoping for – and if we try to “rescue” these situations their expectations of what we can deliver will increase further and it can be even harder to set boundaries\, which can contribute to the very real risk of clinician burnout. This webinar aims to help delegates to manage these tricky situations. \nObjectives\nIn this thought provoking and interactive workshop\, we will share some models and techniques that can help us all to feel more confident in setting appropriate boundaries with patients and draw on our own experiences to help manage conflicts that may crop up while dealing with this challenging group of patients. Delegates will receive access to post session resources to support this training. \nPrevious Delegate Feedback\n“A really helpful supportive session that has made me reflect on the way I consult. thank you” \nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/saying-no-managing-unrealistic-patient-expectations-a-course-for-all-clinicians/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-18.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T093000
DTEND;TZID=Europe/London:20261119T110000
DTSTAMP:20261008T132015Z
CREATED:20261008T132015Z
LAST-MODIFIED:20261008T132015Z
UID:10000375-1795080600-1795086000@bswtraininghub.nhs.uk
SUMMARY:Engaging with your Patient Participation Group (PPG)
DESCRIPTION:This session is designed for practice managers and patient engagement/liaison roles within general practice. \nAims\nLooking to get your Patient Participation Group (PPG) back up and running? \nMaybe you need to start from scratch? \nThis ideas-packed session looks at ways to grow\, inspire\, communicate and get the most from your practice PPG. \nObjectives\n\nDecide what type of PPG you want for your practice.\nDiscover how to recruit new PPG members that represent your practice population.\nLearn simple ways to keep in touch and communicate with your PPG.\nGet tips on how to inspire\, develop and motivate your PPG members to get involved more\n\nContent\nThis session will explore different models of Patient Participation Groups (PPGs) to help you identify the best fit for your practice. You will learn practical strategies to recruit members who reflect your patient population\, along with simple and effective ways to communicate and stay connected with your group. The session also offers tips on inspiring\, motivating\, and developing PPG members to boost engagement and encourage active involvement. \nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/engaging-with-your-patient-participation-group-ppg/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-19.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261119T093000
DTEND;TZID=Europe/London:20261126T123000
DTSTAMP:20261008T132412Z
CREATED:20261008T132412Z
LAST-MODIFIED:20261008T132412Z
UID:10000376-1795080600-1795696200@bswtraininghub.nhs.uk
SUMMARY:New GP Receptionist Training - 2 Half Days
DESCRIPTION:This course is designed for new and developing reception and administrative staff working in GP practices and primary care teams. \nIt will help delegates understand the role of GP reception\, how general practice works\, and how reception teams support safe\, effective and compassionate patient care. \nThe programme introduces the structure of the local NHS including ICBs\, PCNs and how local practices fit within those structures. \nSuitable for staff who are new to general practice or who would benefit from a structured introduction to primary care\, including: \n\nNew GP Receptionists\nReception Staff\nCare Navigators\nPatient Coordinators\nPractice Administrators\nMedical Secretaries\nWorkflow Administrators\nCare Coordinators\nGP Assistants\nStaff moving into primary care from other sectors\n\nThe programme is suitable for GP practices\, Primary Care Networks (PCNs)\, and primary care organisations. \nAims\nThe aim of this course is to help reception and administrative staff develop confidence in working safely and effectively within GP practices. \nContent\n\nUnderstand the role and responsibilities of GP reception teams\nDevelop awareness of how the NHS and general practice services are structured.\nRecognise the roles of GPs\, nurses\, healthcare assistants and wider primary care staff.\nUnderstand common disease areas encountered in general practice.\nApply confidentiality\, GDPR and information governance principles in practice.\nUse safe patient identification processes when speaking with patients\, relatives and carers.\nUnderstand appropriate approaches to giving results and sharing information.\nRecognise red flags and situations requiring escalation in line with practice protocols.\nDevelop simple communication skills for telephone and front-desk interactions.\nCreate an initial understanding of medical terminology\nBuild confidence in supporting patients professionally and compassionately.\n\nThis event is not being recorded
URL:https://bswtraininghub.nhs.uk/event/new-gp-receptionist-training-2-half-days/
LOCATION:Zoom
ATTACH;FMTTYPE=image/jpeg:https://bswtraininghub.nhs.uk/wp-content/uploads/2026/10/Logo-JPEG-2019-Smaller-20.jpg
ORGANIZER;CN="Wessex LMCs":MAILTO:lead@wessexlmcs.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261210T130000
DTEND;TZID=Europe/London:20261210T134000
DTSTAMP:20260210T132117Z
CREATED:20260210T132117Z
LAST-MODIFIED:20260210T132117Z
UID:10000319-1796907600-1796910000@bswtraininghub.nhs.uk
SUMMARY:BSW Virtual Diabetes Bitesize Education "Management of heart failure and Type 2 Diabetes" With Rebecca Hyland Consultant Nurse Heart Failure
DESCRIPTION:Welcome to the return of Diabetes Bitesize Education.  \nThe 2026 programme will offer key insights into managing Type 2 Diabetes from leading specialists. \nAll presentations will be 30 minutes followed by 10 minutes for questions. \nWe look forward to seeing you. \nThursday 10th December 2026 13:00-13:40 – Management of heart failure and Type 2 Diabetes with Rebecca Hyland Consultant Nurse Heart Failure \n\nOccurrence and presentation of heart failure in type 2 diabetes\nManagement of heart failure\nWhen to refer/ seek advice.\n\n  \nThis event will be hosted on MS Teams. To register for this event\, please contact us using the email address below.
URL:https://bswtraininghub.nhs.uk/event/bsw-virtual-diabetes-bitesize-education-management-of-heart-failure-and-type-2-diabetes-with-rebecca-hyland-consultant-nurse-heart-failure/
CATEGORIES:Diabetes
ORGANIZER;CN="Bath 3-D Integrated Diabetes Care%2C Bath":MAILTO:ruh-tr.diabetesprojectsupport@nhs.net
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